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Delivery/Shipment Policy

Delivery

We now offer FREE worldwide delivery on all orders over 1000aed/275$

 

Our aim here at COEGA is to make sure anything that you order with us is delivered to you with a quick, helpful and hassle-free service. For information on our delivery fees and timings please refer to the below.

 

LOCATION

DELIVERY TIMESCALES*

CUT-OFF TIME**

COST

Dubai Addresses 
(Saturday-Thursday)

1-3 hours*

3pm**

25aed

FREE on orders over 1000aed

All UAE Addresses

Same Day Shipping 
(next day delivery)*

3pm**

25aed

FREE on orders over 1000aed

GCC Addresses

Same Day Shipping 
(2-3 working days delivery)*

3pm**

75aed

FREE on orders over 1000aed

International Addresses

Same Day Shipping 
(3-5 working day delivery)*

3pm**

100aed

FREE on orders over 1000aed


* Delivery times are there as a guideline and we will do our very best to get your order with you in those times however, sometimes there may be things that we cannot control which may delay these times.

** Orders placed outside of our ordinary working hours (Saturday- Thursday) after the cut-off time and/or on any UAE public holiday will be deemed placed on the first UAE working day following the date on which the Order was submitted

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

UAE/GGC/International deliveries

COEGA Sunwear will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

  • We ship worldwide, although due to recent regulations, we are not able to deliver to Qatar or Israel.
  • We will send you an email as soon as your item has been shipped with an Air Way Bill number so that you can track your order through our shipper’s portal.
  • We use Fedex for all our international and UAE deliveries.
  • All Duties and Taxes that you might be charged are not at the responsibility of COEGA Dubai.
  • Any other extra charges such as change of address or re scheduling of your order, would be a cost you would need to cover.

Dubai deliveries

  • We have our own team of friendly and helpful Drivers that will deliver your order straight to your door.
  • Our aim is to have the order with you in 3 hours or less if you wish to.
  • We do offer a service where our Driver will wait whilst you try the items you have ordered on before paying for it, you can find out more by calling us on +9714 XXX-XXXX or clicking the Cash On delivery option when ordering and placing a note at the checkout of your order.
  • We have now set a new option to collect your order form our head office which you can choose only if you are based in Dubai which will show up in the checkout process. We will call you as soon as your item is ready to be collected along with the pin location of where we are based. Our office address is: XXXXX XXXXX XXXXX, Dubai and our opening times are from 9am-5pm Saturday-Thursday.

For any more help or information, please do not hesitate to call us on XXX-XXXX or emailing us at xxx@coegawear.com

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